Connect with store visitors while they browse, view shopping cart items in real time before checkout, and close sales with instant messaging and 24/7 AI support. 100% Free forever.
Choose your store platform below. ChatReach requires zero server configuration and runs asynchronously without slowing down your store.
Includes automatic visitor detection, WooCommerce live cart sync, and direct admin dashboard integration.
chatreach-plugin.zip file.Copy this lightweight script tag and paste it before the closing </body> tag of your website.
<script src="https://chatreach.app/widget.js?id=YOUR_STORE_WIDGET_ID" async></script>
</body>.Easily integrate ChatReach into any online storefront in seconds.
<script src="https://chatreach.app/widget.js?id=YOUR_STORE_WIDGET_ID" async></script>
theme.liquid, paste the snippet right above </body>, and click Save.Test colors, agent name, and welcome greeting below to see your widget transform in real time.
Say goodbye to sluggish ticketing systems. ChatReach gives store owners real-time visibility into shoppers, carts, and customer queries.
See exactly who is browsing your store right now, their active page URL, geographic country, and initiate proactive chats before they leave.
View the shopper's active shopping cart items, quantities, and order total directly inside your chat dashboard so you can offer instant checkout discounts.
Train your own AI agent with store knowledge, return policies, and product details. The AI answers customer questions automatically while you sleep.
Dual-tone synthesized loud chimes, animated top notification banners, and browser tab flashing ensure you never miss a high-intent shopper's inquiry.
Respond to shipping and order questions in one click using saved quick answers and an integrated customer service emoji picker.
Manage multiple support departments (Sales, Returns, Technical) and route conversations to the right team member seamlessly.
Other live chat apps charge $49 to $99 per agent every single month and lock essential features behind expensive tiers. ChatReach gives you everything unlocked for free.
| Feature | ChatReach | LiveChat / Intercom | Zendesk / Crisp |
|---|---|---|---|
| Monthly Cost | 100% Free Forever | $49 - $99 / agent / mo | $39 - $120 / agent / mo |
| Support Agents Limit | Unlimited | 1 - 3 agents | Per-seat billing |
| Live Shopper Tracking | ✅ Included Free | 🔒 Paid Enterprise Tier | 🔒 Paid Add-on |
| WooCommerce Cart Inspector | ✅ Included Free | 🔒 Paid Add-on | ❌ Not Supported |
| 24/7 AI Support Agent | ✅ Included Free | $0.99 / resolution fee | 🔒 Enterprise Only |
| Standalone Hosted Chat Page | ✅ Included Free | 🔒 Paid Tier | 🔒 Paid Tier |
Everything you need to know about setting up and running ChatReach on your store.